Help CentreIntegrations Admin toolsHow can I import LiveChat data into a booking?

How can I import LiveChat data into a booking?

1. Go into the booking and click on History & Correspondence.

2. Click “Import chats”.

3. Enter a date range for the chats you want to load. You can “Filter agent” to load chats for a specific user.

4. Click “Filter chats”. Choose which chat conversations you want to import into this booking.

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