Booking extras
7 Articles
- Adding a date specific booking extra
- Allocate a booking extra to a property
- Allocating booking extras to specific owners
- How do I add commission to booking extras?
- Allocating a bookings extra to owner / agency
- How can I report on commission taken on specific booking extras?
- How to use an Option/Extra as a cancellation fee that you wish to split between Agency and Owner (AGENCY ONLY)
Housekeepers
10 Articles
- How do I add my housekeepers and allocate them to properties?
- What does my housekeeper see when they login?
- How can I generate a Housekeeping Report and email it to my housekeepers?
- How do I archive a housekeeper?
- Adding / editing Housekeeper notes
- Why is my housekeeper not receiving alerts for owner bookings?
- How do I allocate a housekeeper to a property?
- How do I send my housekeepers their log in details?
- How do I email my housekeepers their arrivals and departures?
- How do I generate a housekeeping report?
Owner - Settings
17 Articles
- How do I add/edit my Owners?
- How do I edit my owner settings?
- How do I allocate an owner to a property?
- How do I group my owners?
- Why can't I archive an owner?
- How do I update scheduled owner payments after changing a setting?
- How do I pay my owners individually?
- How to allocate payments to a new owner
- How do I enable the owner login?
- How can I select what the owner can see in the owner login?
- Adding owner payments before and after a payment run
- Bank upload feature for owner payments
- Owner payments : How do I view my owner payments for a booking?
- How do I set up scheduled payments/expenses to owners and suppliers?
- How do I update scheduled owner payments after changing a setting?
- How do I view owner payments that have been made?
- How do I add an expense to an owner?
- How do I pay all owners in bulk?
- How do I add commission to booking extras?
- How can I hold money on an owner account, showing in their statement?
Videos
13 Articles
- Agency training video list
- Video - Adding Owners details
- Video - Adding Owners commission settings
- Video - Agency booking fee
- Video - Adding Expenses, Paying owners individually and paying commission to agency
- Video - Paying owners in bulk
- Video - Setting up and paying suppliers
- Video - Emailing your owners in bulk
- Video - Emailing your owners individually
- Video - Agency reporting