Help CentreUsing SuperControl Managing bookingsHow can I add customer notes to a booking?

How can I add customer notes to a booking?

1. First you need to navigate to the booking.

2. If you know the booking number you can enter this in the booking number search in the top right of the SuperControl pages.

You can also go to Bookings > Grid view. Once your grid has loaded, click on the booking to take you into the main area for that booking. Or, you can go to Bookings > Search bookings and use the filter options to find your booking.

3. Click on “Customer notes”, enter your note and click Add note.

How do I add customer notes that display to the guest?

1. First you need to navigate to the booking.

2. If you know the booking number you can enter this in the booking number search in the top right of the SuperControl pages.

You can also go to Bookings > Grid view. Once your grid has loaded, click on the booking to take you into the main area for that booking. Or, you can go to Bookings > Search bookings and use the filter options to find your booking.

3. Enter text in the “Comments” box and click Save. This text will appear to the guest within their booking summary email that you can send.

Example of text displaying on a booking summary email:

0 Comments

How can we make this page better for you?

E-Mail me when someone replies to this comment