Please note: Review requests will not be sent to guests for bookings received from channels, e.g. Airbnb or Booking.com. Please use the review function of the channel instead. This will allow you...
Please note: No UpFront Review request will be sent to the guest. This option only allows you to show the reviews you have received from guests using UpFront Review. To enable UpFront Reviews to...
There are two ways to notify an owner about an UpFront review which has been received for their property. 1. Automatically inform the owner of a received review using the default system letter. 2....
UpFront Reviews – the FREE verified reviews system from SuperControl. UpFront Reviews are verified (only genuine guests can submit them, removing the risk of fake reviews) and automated (once set...
1. The guest who placed the booking will receive an email requesting that they place a review. 2. A second email is sent after 7 days if the guest has not placed a review. 3. The guest places a...
1. To view individual reviews associated with your properties, go to Integrations > UpFront Reviews > Reviews. 2. Scroll down to the property and click "View". 3. Here you can see...
For Hometogo to have access to your reviews you need to enable Upfront Reviews in Supercontrol. To Enable Upfront Reviews, you can follow the guide found here
Issue: You have taken over a property and it has really good reviews in UpFront Review. You are using a different system other than Supercontrol. Issue: You are leaving SuperControl and want to...
1. To reply to a review a guest has submitted, to clarify a detail or simply to thank them, go to Integrations > UpFront Review > Reviews > Property Name > click View on the right hand...
Replying to an UpFront Review 1. To reply to a review a guest has submitted, to clarify a detail or simply to thank them, go to Integrations > UpFront Review > Reviews > Property Name...