Covid-19: How can I add automatic emails to pre-existing bookings?
You might wish to create an automated email to send to all of your existing bookings due to arrive within a specified period, for example advising them of new restrictions or protocols that will be in place during their stay.
1. Go to Emails/Letters > Automated emails/SMS.
2. Click Add to existing bookings:
3. Select your filter options and what bookings should the letter group be applied to:
4. Click Add letter group.
5. Click OK.
6. You will then see a “Successfully processed” message appear, for example:
Warning: Please ensure you have all schedule settings for your letters correct before adding to pre-existing bookings to avoid any errors.
We have created handy webinars which will help you utilise auto-emails: