Help CentreTroubleshooting Payments & Payment processorsWhat does the 4006 error on Sage Pay mean?

What does the 4006 error on Sage Pay mean?

When processing a card payment using Sage Pay do you receive the following error:

"4006 : The TxType requested is not supported on this account."

If yes, follow the instructions below:

Send the below email to golive@sagepay.com 

Copy and paste the text below into your email and enter your vendor name in the space specified.

Vendor name: ENTER YOUR VENDOR NAME HERE.

Please can you ensure all these functions are enabled on my account as I have just received the following error: 4006 : The TxType requested is not supported on this account.

  • AUTHENTICATE
  • AUTHORISE
  • CANCEL
  • REPEAT
  • DEFERRED
  • REPEATDEFFERED
  • 3D SECURE

Kind regards,

 

Once SagePay has enabled these features you should be able to process the payment.

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