Introduction

This training guide includes learning resources for each team/operational area in your business on how to use SuperControl, from Booking Admin teams through to Marketing and Housekeeping.  As every business is created differently each team may have different responsibilities so we have incorporated all of the training materials we feel are relevant to each role so you may even find a few duplicated articles throughout. Whether you are completely new to SuperControl, taking over an existing business with a new team, or need a training refresher, then you are in the right place.

This Guide will help you to...

  • Understand how to manage your properties and pricing or amend what is there already, to ensure you are in total control of your pricing strategy and property advertisement.
  • Add discounts, special offers and optional extras, to ensure that your guests book with you rather than the competition.
  • Add new bookings, and manage existing ones with ease, ensuring a stress free booking process for both you and your guests.
  • Save time by setting-up templates for emails and then scheduling them to send automatically.
  • If you are using an Agency account you can manage Owners, Suppliers and Housekeepers with ease.
  • Optimize your account through reports and filtering your database.
  • Integrate your properties with international, regional and niche channels, to ensure that your property gets noticed.
  • Explore some of the exciting additional products SuperControl partners with, from Dynamic Pricing packages to verified review services and Master Cancel cancellation cover to enable you to offer flexible terms to your guests.
  • ...and much much more!

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