Help CentreChannel manager AirbnbHow do I sync my existing Airbnb Listing with SuperControl?

How do I sync my existing Airbnb Listing with SuperControl?

** Please note, setting up this integration enables Instant Booking on Airbnb **

This article provides instructions for listing a property in SuperControl with an existing Airbnb listing (a 'Rate & Availability only' connection). For instructions on creating a new Airbnb listing using property information in SuperControl, see this companion article

Important: You MUST enable booking webhooks to ensure there is no caching delay for availability updates.  Please follow the below instructions to ensure this is set up before beginning the sync.



Once there you want to click the 'Authorise' button in the 'Booking Webhooks' column:


Note: You need to make sure that you're logged out in Airbnb or logged into the right account as it follows the same process as first connecting.  You will click authorise and then will need to grant access in Airbnb which will then redirect back to SuperControl.

1. Go to Integrations > Channel manager > International > Airbnb.

Click "Connect with Airbnb".

2. Next to your chosen property click "Start".

3. To link your existing Airbnb listing, tick "Rates & Availability only". This will exclude any content information from SuperControl being sent.

4. Once your Airbnb default settings have been copied you are moved to the "Validated" section. If there is any data missing in SuperControl a warning message will appear. Click "Fix" to enter all missing information.

5. Once the information has been added - if all information has been added you can click "Create Listing".

6. When you click to "Create listing" from SuperControl, a pop-up will display to confirm your location information. Location details are very important otherwise your listing will not be validated by Airbnb. Please check the details and update if necessary then click Yes. This will ensure your property onboarding runs smoothly. If this is all correct, your listing is now being created on Airbnb. Please note this process can take a couple of minutes. 


7. Once the property has been "Approved" click "Publish". You will then be prompted to log in to Airbnb.

NOTE- setting up the sync will create a dummy listing, with stock photos. It is this dummy listing that you are mapping your existing Airbnb listing onto. Therefore, do not be alarmed that you see photos of a property that is not your own. These will disappear once the dummy listing is overwritten by your own existing property photos and details. 

8. Once logged in to your Airbnb portal you need to map your property. Click 'Review Listings'.

9. Match the existing listing on the left with the new 'dummy' listing on the right.

10. Click 'Merge Listings' on the bottom right.

10. Click 'Create Listings' to complete the sync.

For more information on how to make the most of your Airbnb listing watch this webinar.

2 Comments

Lulu Benson

This page does not explain how to input amenities. I have more than the requisite 5, but this is not recorded.

Tobias Parker

The allocation of Airbnb amenities is covered in the companion article to this one: https://help.supercontrol.co.uk/m/channel-manager/l/729186-airbnb-introduction-and-faq

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