FAQ's

What is the Staze Commission?

Staze charge their commission to the guest instead of to you, it ranges from 5-15%. They adjust the commission dynamically to increase the likelihood of your property receiving a booking.  

What are the terms of their £500 security deposit guarantee?

Their deposit guarantee is provided by their Independent Trust & Safety partner SUPERHOG, a leading short-let risk management company. View the terms of the guarantee here

What are the requirements for listing on Staze?

They list high-quality private rentals where the entire space is dedicated to the guest. For Staze bookings, they insist that you do not take your own deposit or put the guest through an ID verification process as being made to do this twice results in a poor guest experience.

How do the payments work with Staze?

The guest books and pays on the Staze interface. Then Staze send the funds due to the owner 24 hours after the guest checks in. 

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