Help CentreGetting started OnboardingOnboarding Group Training Drop-in

Onboarding Group Training Drop-in

For SuperControllers who are in the process of setting-up their accounts, as part of your onboarding journey we are trialling a series of group drop-in sessions just for you! 

These sessions are a great chance to ask our Onboarding team direct questions where a demonstration would help you to better understand the system, and for us all to learn from one another. 

Our short video below explains how attendance at some of these sessions can enhance your onboarding journey.

The Weekly Programme

MONDAY- Properties, Pricing and Admin settings

TUESDAY- General Drop-in Questions

WEDNESDAY- Account Optimisation: A different session each week, focussed on topics such as Using Channel Integrations, Marketing, Reporting, Upfront Reviews and many more. 

This Week's Wednesday Topic:  Housekeepers Login and Upfront Reviews

THURSDAY- General Drop-in Questions

FRIDAY-Guest Communication (Auto-emails, Guest Login)

How to get the most from the sessions

There is no need to pre-book, just use the link and password found at the top of your board.

Our drop in sessions are held EVERY WEEKDAY at 11am, for 1 hour, via Zoom.  

If you are attending, please put your SuperControl Account ID in the chat function in Zoom. This will allow us to record attendance. 

You are welcome to simply listen, and learn from others, or to ask a question. Please keep your questions on topic (for the specific sessions) and if you have already asked a question, please then give others a chance to ask theirs. 

Please keep yourself on Mute unless asking a question to minimise background noise. 

Our Team will screenshare, and demonstrate using a generic test account. We cannot examine or share individual real accounts, since this is a public session. 

If your question is off topic, or specific to your individual set-up, we may ask you to ask it in your board instead, or to save it for another drop-in session. 


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