Help CentreGetting started OnboardingWhat to expect during account set-up

What to expect during account set-up

When you make the decision to start using SuperControl booking and management system, what happens next? How quickly can you expect to be up and running, and how much help will you get?


You will be allocated a dedicated Onboarding Advisor who will be your main contact during the set-up process. Your Onboarding Advisor will send you your SuperControl welcome e-mail which will contain your login details, training resources and a call booking link, this means you're ready to start!


Your set-up checklist

You can get going straight away. And, if you added information during a free trial, we can copy these details across to your new account for you. So you don't have to waste time doing it all again.

Our online checklist will guide you through all the stages of setting up your account. If you have any questions or require any further assistance you can get in touch with your Onboarding Advisor through e-mail or by scheduling a call through your booking link.


Your training

Please note: training areas may vary depending on what package you have subscribed to.

If you do require help during your set-up this can be done remotely using screen sharing software or over the phone with your Onboarding Advisor.


Three weeks free ....

We give you three weeks free of charge to complete your set up. So you can get up and running and still enjoy at least 12 full months of service.

... and you're ready to go!

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