How do I change payment processors?
If you would like to change from payment processor to another or cancel your integration follow these instructions.
To cancel your Sage Pay integration, please call Sage Pay on +44 (0) 191 479 5922.
You will need to provide Sage Pay with your Vendor name, merchant ID, contact name and email address.
If you are looking to change merchant numbers, please follow the link below and complete the merchant number change form:
To notify HolidayRentPayment that you are cancelling your account with them, email firstname.lastname@example.org or call +44 (0) 203 514 3841 and they will deactivate your account.
Make sure you have your account number to hand and all guests have paid in full as once deactivated, if a guest has only paid one payment, the second payment will not go through. The guest would need to make an alternative payment to the property owner.