1. If your guest would like to pay part of the balance, you can take a custom payment using the 'custom payment' section found under the Customer Payments tab to the bottom of any booking.

2. Enter a name for the payment, payment method, amount and select 'Save'.

3. The payment will then be shown in Customer Payments.

1. If you would like to record the issuing of a partial refund, enter the custom refund name, method and amount. Select 'Refund' on the drop down menu and Save.

2. It will then show in Customer Payments.