Help CentreIntegrations Online payment gatewaysHow do I take custom payments and make custom refunds?

How do I take custom payments and make custom refunds?

Custom payment

1. If your guest would like to pay part of the balance, you can take a custom payment using the 'custom payment' section found under the Customer Payments tab to the bottom of any booking.

2. Enter a name for the payment, payment method, amount and select 'Save'.


3. The payment will then be shown in Customer Payments.

If you are doing a custom card payment, remember to tick 'Process online using SagePay, HolidayRentPayment or Secure Trading', before clicking 'Save'.

How to make custom refund

1. If you would like to record the issuing of a partial refund, enter the custom refund name, method and amount. Select 'Refund' on the drop down menu and Save.

2. It will then show in Customer Payments.

0 Comments

How can we make this page better for you?

E-Mail me when someone replies to this comment