Help Centre

How do I resend an UpFront Review request to my guest?

Updated on

The current process for sending a review is:

1.  Review request gets sent x number of days post departure (depending on the settings you have created).

2.  If no review is left for 7 days, SuperControl will automatically send a reminder.

3.  If no review is left and last email was sent two or more days ago then you can manually resend a review request from within the booking. To do this follow these instructions:

1. Navigate to the guest’s booking and click on Upfront Reviews.

2. Click Resend email.

For more handy tips on how to make the most of Upfront Reviews, watch our webinar.

Previous Article How do I display my UpFront Reviews on my website?
Next Article How do I enable a property owner to reply to a review (AGENCY only)