How do I manually add a voucher code to an existing booking?
1. First you need to navigate to the booking.
2. If you know the booking number you can enter this in the booking number search in the top right of the SuperControl pages.
You can also go to Bookings > Grid view. Once you load your grid you can click on the booking to take you into the main area for that booking OR you can go to Bookings > Search bookings and use the filter options to find your booking.
3. Once in the booking, go to the Payment summary section on the right hand side of the booking and click ‘Add voucher’.
4. Search for the voucher code you wish to apply and click on the chosen voucher. The booking will refresh with the voucher code applied.
Vouchers (voucher codes) can be set-up to apply to bookings in the following ways:
If you select 'Deposit' under the "Voucher Priority" settings, then, if there is a deposit payment due AND the value of the deposit is greater than the value of the voucher, then we will deduct from the deposit first, leaving any remaining amount not covered by the voucher value due as the deposit.
If there is a deposit and the voucher is greater than the deposit, then no deposit will be due – we zero the deposit and just take a balance
If you specify 'Balance' instead, then we deduct the voucher from the balance first. If the value of the voucher exceeds the value of the balance due then we will deduct the remainder from the deposit due.
Please see How do I generate a voucher code? to create a new voucher.