Help CentreUsing SuperControl Channel ManagerHow do I sync my existing Airbnb Listing with SuperControl? Jul 2022

How do I sync my existing Airbnb Listing with SuperControl? Jul 2022

** Please note, setting up this integration enables Instant Booking on Airbnb **

This article provides instructions for listing a property in SuperControl with an existing Airbnb listing (a 'Rate & Availability only' connection). For instructions on creating a new Airbnb listing using property information in SuperControl, see this companion article

Once connected to a third-party Property Management System such as SuperControl, Airbnb will move your listings to their 'Host-only' Fee structure. You can however account for this by setting an uplift for for your connected listings. For more information, click Here.

IMPORTANT- Once your existing Airbnb listing is integrated with SuperControl, any dates you have blocked as Closed/Unavailable on Airbnb (i.e. dates that are not actually blocked by actual Airbnb bookings but are closed/not available in their calendars), these dates will become available for bookings via Airbnb. If you need these dates to remain blocked, simply add 'Property Closed' bookings in SuperControl for these dates, prior to starting the integration process. Instructions on doing this can be found Here.

1. Go to Integrations > Channel Manager > International > Airbnb and click Settings to enter your default settings.

The key settings you need to complete here (this will prevent you having to add to every individual property setting once you have integrated):

More Info/Tips:

 Adding your uplift: If you need some guidance on exactly what your uplift should be then use our handy uplift calculator below:

 https://help.supercontrol.co.uk/m/channel-manager/l/1407094-how-do-i-calculate-the-uplift-for-channels

Cleaning fee: This is a fee which will be itemised to guests in their Airbnb booking. You should use this as an additional fee (not included in your default booking extras). If this is included in your default booking extras/you tick to send default booking extras to Airbnb then you will essentially be charging the guest twice. 

Send default booking extras: If ticked this will include ALL your default booking extras in the rates sent to Airbnb. These extras won't be itemised to guests but will be in the booking you receive into your account. If you have default extras specifically set up for Airbnb (see our Pre-Integration guide for more info) and only wish to send these, you should leave this unticked. 

Send security deposit: The security deposit never really gets "taken" with Airbnb. It's just a value that is set aside to be able to be claimed against via the Resolution Centre in Airbnb should you need to. 

2. To connect your existing listings please create a ticket or email and add your Airbnb Listing ID along with the corresponding SuperControl Property ID then send to support@supercontrol.co.uk. Please enter "Airbnb Mapping" in the subject of your email to help us get to it more quickly.

Support will then carry out the connection on your behalf and let you know when this is complete. This will mean your listings are now live and connected through SuperControl. You can head to Integrations>Channel manager> International>Airbnb to see your live listings, which you can then view the live listing or turn off if you wish. 

NOTE-

When the account sync is complete, between SuperControl ad Airbnb, various parts of the Admin view in your Airbnb account become redundant, since they are replaced by a direct feed from SuperControl. This includes the Admin-view Calendar in Airbnb. You may see old, redundant pricing here, but this is not a problem. It is no longer functional, and so these prices will not be quoted  to Guests. To see the pricing being shown to Guests, check the guest-facing calendars on your actual listing. These should display the pricing from your SuperControl planner, with any uplifts and default extra amounts applied if these have been set-up. 

For more information on how to make the most of your Airbnb listing watch this webinar.

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