Cancelled bookings: How do I reinstate a cancelled booking?
1. First you need to navigate to the booking.
2. If you know the booking number, click on the Search button on the top right of the SuperControl pages and enter your booking number.
You can also go to Bookings > Grid view. Once you load your grid you can click on the booking to take you into the main area for that booking OR you can go to Bookings > Search bookings and use the filter options to find your booking.
3. Click "Reinstate" and then click "Reinstate this booking".
4. Click OK. The booking will now be activated again and will block off avilability on your calendars immediately.
Please note: If you originally cancel a booking and set all values to zero, this means when you re-instate the booking the value will not be re-added so you will need to manually add these back in if required.