How do I impersonate the guest login for a particular guest?
1. Go to Admin > Guest Login. We call the guest login My Stay Planner.
2. Click Guest list.
3. Scroll through your list of users and click "Impersonate". This will allow you to view the guests login.
Tip: If you have a long list of users, you can easily find someone by searching a name or email address. Pressing Cntrl + F will open a search bar at the top of your screen, just type what you are looking for in here. For example, enter the guest email address and your browser will instantly find where this text is on the page. A great time saving trick to stop you having to scroll through hundreds of names (for Mac users press the Command key + F).
Make sure you don't have blocked pop ups on your device (desktop, laptop, tablet or mobile). If pop ups are blocked, when you click 'Impersonate', nothing will happen. If pop ups aren't blocked, then it will work correctly.