Help CentreUsing SuperControl Configuring PropertiesCustom fields : How can I set-up and view property reminders?

Custom fields : How can I set-up and view property reminders?

You can set up reminders (e.g. gas safety certificate renewals, key access code changes etc.) for your properties in SuperControl.

1. Go to Properties > Custom fields.

2. Enter a name for your reminder in the text box. Select the field type as “Date” and click Add new.

3. Then go to Properties > Edit > select the property > Custom fields > Go.

4.  Enter the date for your reminder and tick “Alert reminder”. Then click Save.

5. When the chosen date arrives, the reminder will show on your login screen like this:

6. To stop this alert showing in future click on the property name within the alert, then un-tick Alert reminder and click Save.

How do I view my property reminders/alerts?

You can run a report to view all reminders set to each property. 

1. Go to Properties > Property alerts.

2. Enter your date range for your report. You can filter by specific property or all.

3. Click Filter.

4. To export to a PDF or CSV click on either of the icons shown below:

Send the report to your owners (Agency only)

5. Click "Email alerts to owners".

6. Specify your date range and click Filter.

7. To include an email template as a covering note select a template from the Email text drop down. To add an email template click here.

The "Admin email" is the main email address entered within Admin > General details.

"BCC all to admin" means your email address will receive a copy of all emails sent to each owner.

8. When you're ready click "Send".

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