Help Centre

How to view enquiry statistics

Updated on

There are several reports SuperControl provide in order to track your enquiries:

  1. Enquiry stats
  2. Enquiry date chart
  3. Enquiry sources
  4. Enquiry conversion

a. Enquiry stats report

Go to Enquiries > Enquiry stats

This gives you a bar graph showing the number of enquiries you have received by month.  If you click on a coloured bar, it will give the the number of enquiries for that month.

b. Enquiry date chart

Go to Enquiries > Enquiry date chart

This gives you a bar graph showing the number of enquiries you have received by month in a specified date.  If you click on a coloured bar, it will give the the number of enquiries for that month.

c. Enquiry sources

Go to Enquiries > Enquiry sources

This shows you a pie chart of the number of enquiries received by source.  You can change the dates by click on the calendar icons at the top right and then clicking filter.

d. Enquiry conversion

Go to Enquiries > Enquiry conversion

This report shows the number of enquiries per property. In some instances you will receive one enquiry for multiple properties in which case this report will return higher totals than the enquiry stats report. 

You can change the dates by clicking on the calendar icons and then clicking Go.

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