Help CentreUsing SuperControl How we help youWhat if I have a development request?

What if I have a development request?

At SuperControl we learn, we care and we deliver. So if you have a suggestion of how SuperControl can be made simpler, or a development request we'd love to hear it! This is how your request will be processed:

  • Raise your request or suggestion to a member of the Client Care team.
  • If it is a valid request that will benefit the majority of SuperControllers, it will be passed on to our Product Manager.
  • Our Product Manager will then consider your suggestion. SuperControl uses feedback directly from you to make our product better. We categorise suggestions to enable us to strategically plan changes based on the level of importance to our overall client base.
  • The Product Manager will email you with a decision and an approximate timescale until completion.
  • The Client Care team will notify you when the request has been completed.  

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