Help CentreUsing SuperControl ImportingHow can I import bookings into SuperControl?

How can I import bookings into SuperControl?

Booking imports must be carried out by the SuperControl development team. If you want to do a booking import, contact our support team who will quote you a price and arrange to schedule this work for you. Once our developers receive your correctly formatted data they do a test import.

You must ensure all the data is correct before the development team will complete the final import. The process can take time as it relies on you to verify all data is correct before the final import can take place. If any errors are spotted after the final import has happened, additional charges will be incurred.

If you’re new to SuperControl and you want to import bookings into SuperControl then ensure your data is formatted to the specification below:

Field name Data type Notes
ownerID
Number
You can find your owner ID in the top right of your SuperControl account.
ownerref
Number Your booking numbers.
bookingdate
yyyy-mm-dd
Date booking placed. If unavailable use arrival date.
cottageID
Number
The SuperControl property ID (You can view your property ID's in Properties > Edit).
Multiple properties can be separated by commas.
bookingstartdate
yyyy-mm-dd
Arrival date of booking.
nights
Number
Number of nights.
tot_rate
Number
Should be the gross price (including any VAT). This should include any refundable deposit.
tot_deposit
Number
The amount of non-refundable deposit.
tot_refundable
Number
The amount of refundable deposit.
tot_refund
Number
Any refunds that have been paid to the customer.
dep_paid
yyyy-mm-dd
Date deposit paid.
bal_paid
yyyy-mm-dd
Date balance paid. Note if more than one payment made use the date of last payment.
refund_date
yyyy-mm-dd
Date when refunds paid. Note if more than one payment
made use the date of last payment.
vat
Number
Note that all figures should be gross. Just add VAT % here.
bookingstatus
Character
Confirmed / Provisional / Cancelled.
adults
Number
Number of adults in party.
children
Number
Number of children in party.
infants
Number
Number of infants in party.
customertitle
Character

customerfirstname
Character

customerlastname
Character

customercompany
Character

customeraddress1
Character

customeraddress2
Character

customertown
Character

customercounty
Character

customerpostcode
Character

customercountry
Two letter ISO country code
You must use the appropriate  "ALPHA 2" ISO country code. Click here to find the correct code.
customeremail
Character

customertelephone
Character

customerfax
Character

customermobile
Character

customernewsletter
Booleen 1/0
If a person has subscribed to receive mailings enter 1. If they should not receive mailings select 0.
sourceID
Character
Advertising source.
customernotes
Character
Appears on booking summary. Do not add private notes.
customernotescomments
Character

bookingnotes
Character
Appears in the booking history.
customerrating
Character

The columns should match and be listed in the same order as the table above.

The columns must be filled in as much as possible. If a column doesn’t have any data you will need to add a blank space. If there is any vital information missing it may delay the schedule of your import.

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