Help CentreUsing SuperControl Setting upHow do I add a third party agent?

How do I add a third party agent?

1. Go to Admin > Agents > Add agents.

2. Add in as much information about the agent, enter their commission details and click “Save”.

Agent settings explained:

'Deduct from customer payment' is a setting that asks do you want to deduct the agent commission from the customer payment or not?

Deduct from customer payment = Yes

This means the agent commission is deducted from the full rate to lower the customer payment and final property total. For example:

When you edit the booking the setting looks like:

(Most common) Deduct from customer payment = No

This will only reduce the property profit for the financial reports and not touch the customer payments. For example:

When you edit the booking the setting looks like:

Deduct from customer payment = Yes

This means the agent commission is deducted from the full rate to lower the customer payment and final property total.

(Most common) Deduct from customer payment = No

This will only reduce the property profit for the financial reports and will not affect the customer payments.

What does “Enable booking by code” mean?

This feature gives the agent access to place a booking on your website on their behalf.

When you tick this box, the following field will open on your website booking form:

The travel agent can log their ID (shown in Admin > Agents > Edit agents):

Then the agent can proceed and complete the rest of the booking information and “Submit booking”.

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