Since 2007, For-Sight has allowed hospitality accommodation providers - from large groups to independent property owners- to unlock the guest journey with powerful CRM, email marketing and reporting tools.
CRM
The For-Sight CRM Platform is a marketing and hotel engagement solution that brings together all the data from multiple systems.
For-sights hospitality data management system is engineered to enhance your data, maximise your email marketing and improve the guest experience. It combines information from Supercontrol and other important systems such as Point of Sale, Reputation Management and WIFI registration.
For-sights easy to use, intuitive query engine allows you to segment your hotel guests so you can target them with effective, relevant and valuable marketing communications.
With For-Sight's marketing tools, you can make personalized emails that increases customer satisfaction, allow you to build stronger connections with your guests, and make your brand more relatable.
Reporting Suite
Access a wide set of reports and dashboards using a variety of widgets and multiple filters to help you identify trends and review important information for all guests.
- Front Desk - allows you to recognize your guests and facilitate capturing guest information.
- Bookings - Compare key metrics for the bookings that occurred over different periods.
- Guest Profile - complete snapshot on behavioral insights
- Email Quality - Monitor email validity and marketability to ensure your marketing campaigns are a success.
Other key reports available including Data Quality and Rate Code reports capture and presents all of the data fed from the PMS over a specific period of time.
Campaign Management
For-sight don’t just provide CRM software and leave you to it. They support you and your team with account setup, training sessions and educational resources so that you have the tools and know-how to use For-Sight to its full potential.
They also offer email marketing campaign management to clients who need a helping hand.
- Assist in building your email templates, setting up dynamic content, preparing your data and target segments and setting up any automation
- Deploy your campaigns and adjust them as required for long term campaigns.
- Their team can also provide campaign feedback, telling you what is working and what isnt.