Help Centre

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Two Factor Authentication (2FA)

Learn how Two-Factor Authentication (2FA) protects your account by adding an extra layer of security. This guide explains what 2FA is, why it is required, and how SMS verification helps keep your data secure.

Getting Started / Onboarding

Getting started 75 Articles

General Information

Data protection 1 Article Users 8 Articles Address book 3 Articles SuperControl Search 1 Article Licence, logo, T&Cs & Database 4 Articles Compliance, Regulation & Laws 4 Articles Dashboard 1 Article

Using SuperControl

Properties 69 Articles Properties - Advanced options 3 Articles Price Planner 35 Articles Short Breaks 13 Articles Guest Communication 59 Articles Guest Login 21 Articles Enquiries 24 Articles Housekeepers 17 Articles

Channels & (3rd party) Integration

Channels 209 Articles Integrations 101 Articles SuperControl API 4 Articles Agency Market Place 1 Article Cross-updating & Price sync 6 Articles UpFront Review 12 Articles

Bookings

Managing Bookings 52 Articles Booking extras 22 Articles Grid view 20 Articles Security & refundable deposit 15 Articles Vouchers, Discounts & Special offers 15 Articles

Your Website - Calendars & Co.

Calendar & Booking Cart & Google Analytics etc. 35 Articles

Payment Processors

Working with payment processors 11 Articles HolidayRentPayment (Yapstone) 39 Articles PayPal 2 Articles Opayo (SagePay) 15 Articles Trust Payment 10 Articles

Agency

Agency 47 Articles Owners 57 Articles Housekeepers 32 Articles Suppliers 1 Article DAC7 75 Articles

Reporting & Accounting

Reporting and analysis 19 Articles Accountancy integration 3 Articles

Account Help & Troubleshooting

Find help managing your SuperControl account, accessing your login securely, resolving common issues and getting the right support when you need it. This section covers account management, user access and security, troubleshooting, health checks and guidance on contacting Support.

My SuperControl Account 4 Articles Login, Passwords & Account Security 7 Articles Troubleshooting 17 Articles Self-Led Health Check 1 Article

Optimise your Account

Development updates 2025 5 Articles