Agency
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Owner set up
- How do I add my Owners?
- How do I edit my owner settings?
- How do I select the correct commission model?
- What commission model should I use if the owner gets paid 100% of the booking?
- How do I group my owners?
- How to I update scheduled owner payments after changing a setting?
- Why can't I archive an owner?
- Why is my housekeeper not receiving alerts for owner bookings?
- Owner payments : How do I view my owner payments for a booking? (AGENCY only)
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Paying & e-mailing owners
- How do I pay my owners individually?
- Agency Learning Lab - Managing your Month-End Payment Run: Best Practice
- How do I pay all owners in bulk?
- How do I view owner payments that have been made?
- How do I add an expense to an owner?
- How do I set up scheduled payments/expenses to owners and suppliers?
- Allocating booking fees as commission or due to the owner
- How do I allocate a booking extra payment to an owner?
- How do I add commission to booking extras?
- How can I hold money on my owner statement account?
- The owner statement is showing a negative owner balance- what should I do?
- How do I e-mail my Owners?
- How to allocate payments to a new owner
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Adding and Paying Suppliers
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Commission reporting
- Agency Reporting
- How do I view a report of commission I have made?
- How can I reconcile transactions?
- How can I adjust my reconciled bank balance?
- How can I view payments made to an owner or all owners?
- How can I change my commission amount?
- How can I report on commission taken on specific booking extras?
- How do I pay myself commission?
- Quickly view "Held on account" values for owners
- How do I use agent fees to calculate commission on Channel bookings?
- Agency Learning Lab - Understanding Agent Settings for OTA Channel Bookings
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Using the owner login
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Agency Account Optimisation
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Videos