Skip to content
Help Centre
Search guides and tutorials...
Search guides and tutorials...
Help Centre
Troubleshooting
Popular articles
Channel Manager Introduction
How do I create a calendar?
How to cancel a booking
Guest Lifecycle Automation Hub
Generate Manual PDF
Other Resources
Getting started
Data protection
Users
Address book
SuperControl Search
Licence, logo, detail & T&Cs
All things Compliance, Regulation & Laws
Properties
Price Planner
Short Breaks
Guest Communication
Guest Login
Enquiries
Housekeepers
Channels
Integrations
SuperControl API
Agency Market Place
Cross-updating & Price sync
UpFront Review
Managing Bookings
Booking extras
Grid view
Security & refundable deposit
Vouchers & Special offers
Calendar & Booking Cart & Google Analytics
Working with payment processors
HolidayRentPayment (Yapstone)
Opayo (SagePay)
PayPal
Trust Payment
Agency
Owners
Housekeepers
DAC7
Reporting and analysis
Accountancy integration
My SuperControl account
Self-Led Health Check
Managing Bookings
Development updates 2024
Development updates 2025
SuperControl account
7 Articles
How do I raise a support ticket?
How do I view and edit my ticket?
How do I disable my pop-up blocker?
Error Messages, IT and System Issues
How do I clear my cached data?
What if I have a development request?
Exporting data from SuperControl when data is containing extended characters
Logging in
2 Articles
Password and Login issues
Two Factor Authentication
Payments & Payment processors
2 Articles
Why is my payment link not displaying?
What do I do if a guest hasn't received my emails?
Price Planner
2 Articles
Why are short breaks allowed when they are not set in my price planner?
I have updated my short break percentages but why hasn't the price planner updated?
Agency
1 Article
Why is my housekeeper not receiving alerts for owner bookings?
Conflicting bookings
2 Articles
What does the Conflicting bookings report show?
How to use the Conflicting bookings report