Help Centre

Recent updates

How to charge a cancellation fee
Article

Updated on Nov 10, 2023

Bookings Managing Bookings Cancelling a Booking
How to cancel a booking
Article

Updated on Nov 10, 2023

Bookings Managing Bookings Cancelling a Booking
How can I view cancelled bookings?
Article

Updated on Nov 10, 2023

Bookings Managing Bookings Cancelling a Booking
I have multiple bookings for the same guest. If I update the name on one booking why does it change all other bookings?
Article

Updated on Nov 10, 2023

Bookings Managing Bookings Amending bookings
Plum Guide: Introduction
Article

Updated on Nov 10, 2023

Channels & (3rd party) Integration Channels Plum Guide
SuperControl Account Transfer Process
Article

Updated on Nov 09, 2023

My Supercontrol account & Troubleshooting My SuperControl account SuperControl account ownership transfer
How do I process a repeat payment with HolidayRentPayment?
Article

Updated on Nov 09, 2023

Payment Processors HolidayRentPayment (Yapstone) Processing payments
Article also found in:
- Payment Processors / HolidayRentPayment (Yapstone) / Processing payments
Quickly view "Held on account" values for owners
Article

Updated on Nov 09, 2023

Agency Owners Owner - Settings
Article also found in:
- Agency / Owners / Owners - Statements, payment runs, expenses, etc.
How do I hold back some of the refundable deposit and pay this to the owner?
Article

Updated on Nov 09, 2023

Agency Owners Owners - Statements, payment runs, expenses, etc.
Article also found in:
- Bookings / Security & refundable deposit / Refundable deposit
- Agency / Owners / Owner - Settings
How can I report on commission taken on specific booking extras?
Article

Updated on Nov 09, 2023

Agency Agency Commission reporting & reconcile payments
Article also found in:
- Reporting & Accounting / Reporting and analysis / Charts & Reports
- Agency / Agency / Booking extras