Please note:
You can set up the automatic holding and releasing of a security deposit against a card when using HolidayRentPayment as your payment processor.
- Log into SuperControl and go to Properties > Edit > Go > section Booking details.
- Change the option for Payable with to Use Security Deposit.
The options visible are going to change (drastically).
- Select Pre-Auth default credit card.
Further options become available.
Select the amount that should be held, the number of days prior to arrival the amount will be ring-fenced on the guest's card and the number of days after (post) departure when the amount should be released again.
- Scroll to the bottom of the page and click Save.
Please note:
There is a number of things to be aware of when holding a security deposit against a guest's card.
- A valid card must have been used by the guest for the details to be forwarded to us.
- Nobody at SuperControl has any access to the card details.
- It will only be possible to debit the amount from the card that has been authorised in each individual booking.
- The security deposit will appear has having been deducted from the guest's card.
This is somewhat misleading as the monies have only been made unavailable. The money hasn't left the card (yet). - Should you need to retain part of the money held as the security deposit, this amount will be permanently deducted from the guest's card, while the rest will become available again to the guest.