Help Centre

Filter options for the housekeeper report

Updated on

Please note:
These options are available when a housekeeper uses their housekeeper login.

The filter options at the top allow the housekeeper to quickly check for any date range, property and include/exclude any booking extras and/or if they want to see the custom form field.

1. Date range

Select the date range, which needs to be checked.
Clicking on the small calendar icon provides quick day, month and year selection options.

A calendar for the current month opens.
As soon as a date has been chosen the calendar is closing automatically.

When you need to chance the month or the year, click onto the current month/year in the top left corner.

Housekeeper's arrivals and departures : SuperControl - Google Chrome

Selecting a different month
The calendar will automatically go back to the dates and allow you to select the date required.

Selecting a different year
When you are selecting a different year, a list of the month will appear underneath the selected year.

After selecting the month, the calendar will jump back automatically to the date selection.

Please note:
You should be changing the End date first. Otherwise you might end up with a start date that lies after the End date.
Should this happen you will see the message below. Simple click Ok and change the End date first, before then changing the Start date again.

Housekeeper's arrivals and departures : SuperControl - Google Chrome
2. Property

In order to select individual are all properties click into the property drop-down menu.

1) Click into this field to open the property selection options.
2) click this to select all properties.
3) Should you have accidentally selected properties or want to start afresh, use this option to deselect all currently selected properties.
4) You can also individually click each property listed to select it.
Clicking it a second time, deselects it.

3. Show booking extras

With this option selected (it shows in a greenish tinge) any booking extra that has been added to the booking and is supposed to be seen by the housekeeper will show in the respective booking.

3.1. When filtering without booking extras
Housekeeper's arrivals and departures : SuperControl - Google Chrome

Please note:
When you have set up custom form fields, the most right hand box will be showing as it is being used for the custom form fields as well.

Example:
- the booking extra filter has been deselected
- the custom form field filter has been selected

3.2. When filtering with booking extras
4. Show custom form fields

When customer form fields have been set up under Properties > Booking & Enquiry form fields, the selections of the guest will be showing in the housekeeper report as well.

Please note:
Even when the Show booking extra filter at the top of the page has been deselected, the custom form field entry will show.

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