Help CentreUsing SuperControl Configuring AdminMaintenance : How do I link my calendar to another SuperControl client who lists my property?

Maintenance : How do I link my calendar to another SuperControl client who lists my property?

SuperControl will create a "cross-updated booking" in the linked account whenever a booking is placed in your account to avoid double bookings.  This will mean availability will be kept-up-to date in real time.

If you have a cross-updated booking please note the following:

  • You will not receive a booking notification when this happens.
  • It will not include any guest information apart from their name.
  • It will not include any payment information.

The booking will be fully handled by the account that took the booking.

How do I request this?

1. Contact the company you wish to set-up cross-updating with and confirm with them that you require this set-up.

2. Our support team will require confirmation from both companies in order to carry out this work. Both companies should email Please include on this email what account will be paying for this additional service. A quote will be provided by our support team once they have a list of properties that you provide. 

3. In your email please ensure you use the following:

  •  Property IDs e.g. Property 852852 should cross-update with Property ID 963963. You may need to obtain the correct property ID's from the other account holder.
  • The other account holder's SuperControl account name and unique ID.  This will help our support team member to locate the property requested.

4. If you already cross-update with a SuperControl client, you need to inform the support team who these companies are so they can ensure cross-updating is set-up all-round. Failure to inform the support team that you have cross-updating enabled with other accounts can result in availability not being up to date.


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