If your listing is not live or updating on Vrbo (HomeAway) you can check whether any errors are causing this. To check go to Integrations > Channel manager > International > Vrbo (HomeAway) and click on Full integration > I have a valid company registration number.
If there is an issue with any of your listings, you can check for errors here.
An example would be:
In this case you need to ensure your Headline field in your Vrbo (HomeAway) data ( click your property name in this page for a quick navigation to your Vrbo data page) has the correct number of characters. Once this is done the error will disappear and it should then show a green tick to highlight your listing is now OK:
If the green tick is showing but there is still an issue please contact [email protected].
Please note it can take up to 24 hours for your changes to publish across to Vrbo (HomeAway).
Other areas you can check are:
- Ensure your have your terms and conditions added (Admin > Terms and Conditions)
- Have seven or more photos uploaded
- Ensure photo resolution sizes are a minimum of 1024 x 683 pixels, better still would be 1920 x 1080 pixels.
- Have five or more Listing features ticked
- Have 50 or more characters in the "description" field
- Have 70 or more days availability over a 12 month period
Should the listing fail to meet any of the above it will be auto-rejected.