You can add extra users to your SuperControl account with different access levels. Listing all login users ensures each booking shows who made changes, giving you a clear activity log.
Passwords must be updated every 90 days & you will get a reminder before it expires. When you reset, you can’t reuse any password from the past 12 months.
- Go to Admin > Login users.
- Enter the login details:
- Email address
- Username
- Password (case sensitive)
- Select the access level you wish to allow.
- Click on the Security questions button to set-up Two Factor Authentication; the article is linked here.
- Click Add
Tips
Your password needs to be a minimum of eight characters and must contain the following;
- lower case
- upper case
- numbers
- special characters (e.g. %*#)
Some common words may stop a password from being saved, so adding a combination of characters will make it more secure.
Access level tip
Super Admin access allows you to set up other users and have access to all system functionality available to your licence type. The primary user, typically the business owner, has this level of access.
Admin users have access to all system functionality apart from setting up other users.
Read Only users can view all of the information within your SuperControl account without being able to edit it.
- Housekeepers are set up using a separate login process.
- Agencies can set up their Owners login here.
To do this, ensure your login access level is set to "Super admin" in Admin > Login users.
If you're not set to this access level please ask your "Default user" to change this setting for you.
1. Go to Admin > Login users.
2. Click on Menus next to the login username you wish to edit menus for.
3. Select Auto update = No.
4a. To select the main menus visible to the user tick / untick the box to the right of the menu name.
4b. To select the sub menus click on the blue button with the white cross and tick / untick the required menu
Every blue button with white cross opens or closes another set of menus.
6. Click Save.
The Auto Update box needs to be set to "No" for only the limited menus to show to the user.
To revert the menus back to their default full selection you need to change Auto Update box back to "Yes" and Save.
To enable DAC7 access for a user
- Go to Admin>Login User
- Add new user/Edit User
- Choose in the drop down column what level of access is required
- Click Save
