Help CentreUsing SuperControl Managing Guest loginHow do I enable My Stay Planner, the in-built guest login?

How do I enable My Stay Planner, the in-built guest login?

SuperControl Guest Login enables guests to manage their bookings themselves. If they want to add any options or extras, enter in guest names or pay an outstanding balance, they can do this from their own login area. They can also view their previous bookings.

Within the guest login, you can enter custom pages to provide more information about your business. The good news is that it’s very easy to set up.

How to make the most of My Stay Planner

1. Go to Admin > Guest Login.

2. Here you can edit the content within your guest login:

You can add a new page: You can add new pages to the guest login. You might want to list local events or include information about the area. Click here for set-up instructions.

You can upload documents: Here you can upload files that might be useful to your guests. For example, a copy of your terms and conditions or details of local attractions etc. Click here for set-up instructions.

Add Welcome content: You can add custom text to the home page to welcome the guest to the login area. Click here for set-up instructions

Update URL: Every guest login has its own unique URL e.g (http://www.mystayplanner.com/supercontrol-cottages/). If you wish to update this to create a more search engine friendly URL, you can do so. Instead of it reading “supercontrol-cottages” you may want to change it to “holiday-cottages-scotland”. 

View your Guest list: Click to view all guests who have registered for the guest login. If you ever want to see what they see, you can click “Impersonate”. Click here for set-up instructions.

3. Extra content you can add within your guest login:

You can add booking extras: This is a great way to upsell and allows guest to choose if they'd like to add any extras. Click here for set-up instructions

Map: This shows the guest where you are located and the information is pulled from SC.

You can add other info: You could use this to add a key code or WIFI password. Click here for set-up instructions.

4. Commonly asked questions by guests:

How does a guest log in?

How can a guest reset their password for the guest login?

How does a guest pay an outstanding balance in the guest login?

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