You can add custom text fields to store details for each property, and then insert those details into email templates using a single tag.
For example, you could create one “Arrival Instructions” email template which sends to all property bookings, but still include each property’s unique entry code automatically.
If you are using our API for website content, there are also API calls for every custom field you create allowing you to display on your property pages online.
For example, if you wish to include a video tour of each property on your website.
You can also use custom fields to set property reminders e.g. compliance-related tasks.
Setting up Custom Fields takes two steps:
- Create the Custom Fields.
- Go into each property and fill in the specific information (e.g. its unique entry code).
1. Go to Properties > Custom fields.
2. Enter a field name e.g. Door entry codes and click Add new.
There are four different file types that can be used to add the required information.
- Multi line text box
This should be used for longer instructions. - Single line field
Select this when the information you want to add is short, e.g. a door entry code - Upload image
You can upload an image, e.g. if the key storage box is not openly visible. - Date
Selected dates can be used to create reminders for a property, e.g. to flag something that everybody needs to be aware of.
For more information on how to create a property reminder, please see this help centre article.
- Go to Properties > Edit > select Web details -> Custom Fields from the drop-down to the right of the property > Go.
- Scroll down the list until you see the section with the custom field name as heading.
- Enter the information for that property in the text field or upload the image.
- Click Save at the bottom of the page.
Please note:
You need to add the information for each property individually.
This means the steps in this section need to be repeated for all the properties which need to have this information added.
Further articles
If you want to sent information stored in the custom form fields, e.g. a log box code, to your guests in an ad hoc or a scheduled email, please see this help centre article.
If you no longer require a specific custom field, please see this help centre article for information on how to delete a custom field.