How can I download all of my SuperControl data?

1. Go to Admin > Maintenance > Download database.

2. Tick what tables you would like to download and click “Download database”.

3. The next screen will run through the exporting process. Once the download has completed click “Download database”.

Please note the password you will require to open your downloaded documents is displayed at the bottom of this page.  An email will also be sent to you which includes this password.

Exporting data from SuperControl when data contains extended characters:

When exporting reports or other data to create Excel and/or CSV files extended characters might not display correctly in the created file.
Examples for extended characters: é ñ ĝ ä ǰ ḁ ṓ

This article explains how to make sure the extended characters display correctly
https://support.youcanbook.me/article/502-how-can-i-get-excel-to-properly-display-special-characters-in-the-data-export

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