Help Centre

What do you see when you log in as a housekeeper?

Updated on

To log in as a housekeeper, please make sure you are using this URL (web address)
https://secure.supercontrol.co.uk/housekeeping

You will see the page showing below. It will allow you to filter bookings according to your requirements.

Filter options

The filter option at the top allowing the housekeeper to quickly check for any date range, property and include/exclude any booking extras and/or if they want to see the custom form field.

1. Date range

Select the date range, which needs to be checked.
Clicking on the small calendar icon provides quick day, month and year selection options.

A calendar for the current month opens.
As soon as a date has been chosen the calendar is closing automatically.

When you need to chance the month or the year, click onto the current month/year in the top left corner.

Housekeeper's arrivals and departures : SuperControl - Google Chrome

Selecting a different month
The calendar will automatically go back to the dates and allow you to select the date required.

Selecting a different year
When you are selecting a different year, a list of the month will appear underneath the selected year.

After selecting the month, the calendar will jump back automatically to the date selection.

Please note:
You should be changing the End date first. Otherwise you might end up with a start date that lies after the End date.
Should this happen you will see the message below. Simple click Ok and change the End date first, before then changing the Start date again.

Housekeeper's arrivals and departures : SuperControl - Google Chrome
2. Property

Select the property / properties you want to check from the drop down menu.

When Select is showing, the data for all properties will be shown.

3. Show booking extras

With this option selected (it shows in a greenish tinge) any booking extra that has been added to the booking and is supposed to be seen by the housekeeper will show in the respective booking.

3.1. Screenshot - when filtering without booking extras
Housekeeper's arrivals and departures : SuperControl - Google Chrome
3.2. Screenshot - when filtering with booking extras
4. Show custom form fields

information needs to be added when test account is able to new HK login

Display options

There are several different ways to display the order of bookings that have been found with the filtering options.

In the display section of the bookings found when filtering there are several different option in which order the bookings can be shown.

On the left hand side there is the option to arrange the bookings going by either the Arrival or the Departure date.
After that the Sort by option on the right hand side can be used to further customise the order in which the bookings display.

1. Arrival

When ordering the filtered booking by the arrival date, this date in the booking will be determine the place in the list the booking holds.
The arrival date will appear in black.

Arrivals will be a underlined in green to show that arrival date is being used to order the bookings.

2. Departure

When ordering the filtered booking by the departure date, this date in the booking will be determine the place in the list the booking holds.

The departure date will appear in black.

Departures will be a underlined in green to show that arrival date is being used to order the bookings.

3. Downloading a PDF with the filtered bookings

This option allows for the

4. Sort by

Please note:
These options are only available when filtering for a specific property. If the information for all properties is being searched for, the Sort by option will not be shown.

There are ten different options to further customise the display order of the filtered bookings.

Housekeeper's arrivals and departures : SuperControl - Google Chrome

Please note:
These options is only available when future dates are being looked at.
If there are any bookings in the past in the search results, these options will not be available.

4.1. Earliest xxx date first

The behaviour of this option is being investigated.

4.2. Latest xxx date first

The behaviour of this option is being investigated

4.3. Cleaned / Not cleaned first

The behaviour of this option is being investigated

Needing to find an account that is using the option & has new HK.
Wait for own test account being added to new HK login
.

4.4. Occupied / Not occupied first

The behaviour of this option is being investigated

Needing to find an account that is using the option & has new HK.
Wait for own test account being added to new HK login.

4.5. Booking number from lowest / highest

The behaviour of this option is being investigated

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