You may already use MFA when:
- Logging in to online banking
- Accessing your email account
- Signing in to Microsoft 365
- Using social media platforms
- Signing into you Airbnb Host platform or Booking.com extranet
- Shopping online
Typically, after entering your password, you're asked to complete a second verification step before access is granted.
This additional step helps keep your account secure.
Why is MFA important?
Passwords are an important part of account security, but they are not always enough on their own.
MFA provides an additional layer of protection by requiring a second form of verification before access is granted.
This helps reduce the risk of unauthorised access and better protects the information stored within your SuperControl account.
How does MFA help protect my account?
Your SuperControl account may contain:
- Guest information
- Booking details
- Pricing and availability settings
- Financial information
- Property and business data
MFA helps ensure that access to this information remains protected, even if a password becomes compromised.
Protecting customer data and business information is a key part of keeping your account secure.
Cyber security threats continue to evolve, and passwords alone are no longer considered sufficient protection for many online services. MFA adds another layer of security and helps reduce the risk of unauthorised access.
What MFA options are available?
Historically, MFA within SuperControl has been provided using SMS verification codes sent to your mobile phone.
While SMS remains a widely used authentication method, it relies on mobile phone coverage and the successful delivery of text messages.
As part of our authentication improvements, additional verification methods will become available, including authenticator applications.
Benefits of authenticator apps
Authenticator applications can offer:
- Verification without relying on mobile phone reception
- Faster authentication
- Improved reliability when travelling
- Support for modern authentication standards
A more flexible sign-in experience
| SMS Authentication | Authenticator App |
|---|---|
| Requires mobile network | Uses internet or generated codes |
| Relies on text message delivery | Immediate code generation |
| Can be affected by poor signal | Works in more environments |
Is MFA the same as 2FA?
You may hear the terms:
- Multi-Factor Authentication (MFA)
- Two-Factor Authentication (2FA)
Both describe an additional verification step used when signing in.
For simplicity, SuperControl uses the term Multi-Factor Authentication (MFA) throughout our Help Centre.
Do I need to do anything now?
At this stage, no action is required.
We'll provide guidance when additional authentication methods become available and explain how to select the option that works best for you.
What's next?
Ready to learn how to enable MFA?
Next article: Set Up Multi-Factor Authentication (MFA)