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Recent updates

• How do I add my housekeepers and allocate them to properties?

  Article

  Updated on Sep 08, 2025

  Article also found in:

  • Using SuperControl /  Housekeepers / Adding / Archiving Housekeepers
  • Agency /  Housekeepers / Adding / Archiving Housekeepers

• How do I collect guest names, ages and gender on the booking form or guest login

  Article

  Updated on Sep 08, 2025

  Article also found in:

  •  /  --- Getting started -- DO NOT USE / Admin settings

• Airbnb: Offering non-refundable discount on bookings

  Article

  Updated on Sep 05, 2025

• Airbnb: Service fee updates

  Article

  Updated on Sep 05, 2025

• 2FA troubleshooting - Please read

  Article

  Updated on Sep 03, 2025

• How do I set up scheduled payments/expenses to owners and suppliers?

  Article

  Updated on Sep 02, 2025

  Article also found in:

  • Agency /  Owners / Owners - Statements, payment runs, expenses, etc.

• Where can I see a report on payments I have taken?

  Article

  Updated on Sep 01, 2025

  Article also found in:

  • Payment Processors /  Opayo (SagePay) / Setup and General information
  • Payment Processors /  Opayo (SagePay) / Processing payments
  • Payment Processors /  Trust Payment / Setup and general information
  • Reporting & Accounting /  Reporting and analysis / Charts & Reports

• How do I add/edit my terms and conditions?

  Article

  Updated on Aug 26, 2025

  Article also found in:

  • General Information /  Licence, logo, T&Cs & Database / Terms & Conditions

• Test your Booking Journey

  Article

  Updated on Aug 25, 2025

  Article also found in:

  • Getting Started / Onboarding /  Getting started - Agencies / Testing & Troubleshooting set-up
  • Getting Started / Onboarding /  Getting started / Testing your set up
  • Getting Started / Onboarding /  Getting started / HolidayRentPayment - Payment Processor

• How do I create a new listing on Booking.com?

  Article

  Updated on Aug 25, 2025