Any payment entry that has been added, either by the system or yourself, into the owner payment tab in a booking is automatically forwarded to the statement of the owner.
Entries as they show in the booking:
And how they then automatically are being added to the owner statement.
Please note:
Any payment that is relating to a specific booking, the payment entry needs to be added to the booking directly.
Any payment that is relating to the property, but is not specific to any booking, can be added directly to the statement for the property (owner).
When you need to add a payment or expense to the owner before the payment run has been made, you can simply add the payment as a custom entry into the booking.
Scenario:
The guest was utterly delighted with their stay and have left £25 in cash to be given to the owner.
Solution:
A custom payment to owner is added to the owner payment tab in the booking.
This will automatically pull through to the statement.
Scenario:
The guest has requested extra logs. The guest has paid the agency directly.
Solutions:
This needs to be recorded as income for the agency, so that the supplier can be paid. A customer payment to the agency is used.
As it is not possible to add a payment that goes only directly to the agency, a provisional entry needs to be created. Something like below shown in the screenshot.
The date and description should be correct.
After saving the payment, go to Edit to the right of the new entry.
In the pop-up amend the amount due to the owner to £0.00, add the amount due as commission, select a supplier, if applicable and click Save.
As the Type either Payment to owner or Expense on behalf of owner can be selected.
In the statement the payment would show the below entry. Gros, VAT and net are itemised.
Scenario:
Guest brought another dog. The owner receives one third of the payment and the agency the remaining two thirds.
Solution:
A preliminary entry needs to be created and then edited.
Below is what the preliminary entry would look like.
Click onto Edit button to the right of the entry, amend it as required and then click Save.
Which would give give the following entry.
When the payment run has already been done, there are three options:
- You can date the new payment entries a day after the payment run.
This would mean that the entries would be at the top of the next payment run. You can then inform the owner that these payment have been made after the payment run and have been dated in the way they have to make sure that they show at the top. - You can date the new payment entries with their actual dates and then do another payment run for the new payment entries.
You should let your owner know though that they will receive two statements instead of one. - You can delete the existing payment run and then create a new one containing all the entries required.
Please note: You might need to contact us to delete the existing payment run
Scenario:
The guest has utterly delighted with their stay and have left £25 in cash to be given to the owner.
Solution:
A custom payment to owner is added to the owner payment tab in the booking.
This will automatically pull through to the statement.
Scenario:
The guest has requested extra logs. The guest has paid the agency directly.
Solutions:
This needs to be recorded as income for the agency, so that the supplier can be paid. A customer payment to the agency is used.
As it is not possible to add a payment that goes only directly to the agency, a provisional entry needs to be created. Something like below shown in the screenshot.
The date and description should be correct.
After saving the payment, go to Edit to the right of the new entry.
In the pop-up amend the amount due to the owner to £0.00, add the amount due as commission, select a supplier, if applicable and click Save.
As the Type either Payment to owner or Expense on behalf of owner can be selected.
In the statement the payment would show the below entry. Gros, VAT and net are itemised.
Scenario:
Guest brought another dog. The owner receives one third of the payment and the agency the remaining two thirds.
Solution:
A preliminary entry needs to be created and then edited.
Below is what the preliminary entry would look like.
Click onto Edit button to the right of the entry and amend it as required and then click Save.
Which would give give the following entry.
