If you change an owner or property setting SuperControl won't automatically apply this to owner payments that are already scheduled. The steps below will allow you to update existing bookings, including adding / updaing scheduled payments.
- Go to Agency > Edit Owner > section Payment Details > sub-section Commission settings.
- Click Update commission on bookings.
- Select the dates you would like to update the existing bookings for.
A. In the pop-up, you can either select Arrival / Departure / Booking date.
Arrival date: All bookings with an Arrival date during the selected period will be allocated to the new owner.
Departure date: All bookings with a Departure date during the selected period will be allocated to the new owner.
Booking date: All bookings entered into the system (having been booked) during the selected period will be allocated to the new owner.
B. Select the option to Also add scheduled expenses to owner bookings / owner bookings with housekeeper required.
C. Click Update.
D. Click OK in the message to reset the commission for all bookings
The bookings effected will be showing in the pop-up.
E. Close the pop-up using the cross in the top right-hand corner.
The video below shows the above steps as well.