Not all properties need to use the same bank account when processing payments. It is possible to set up different bank accounts for specific properties.
You could have a different bank account for each property, if this was required.
Below are the steps required how to set this up.
- Log into your SuperControl account.
- Go to integrations > Online payment gateway > HolidayRentPayment > Application.
- Fill out the section with the Applicant details and Company details.
- Fill out the bank detail section with the first of the bank accounts you want to use.
Please note:
All fields with a red description are mandatory.
- In the section Properties, select all the properties that you want to process money for using this bank account.
- Tick the box to agree to the HolidayRentPayment Terms & Conditions.
- Click Submit application.
Repeat the above steps 4 - 7 for the next bank account and set of properties associated with this bank account.
Typically in just 24 hours, you will receive confirmation from HolidayRentPayment. This means you are all set to take payments.
Once you have recieved confirmation that your HolidayRentPayment account is active, you can enable your card types.
- Go to Admin > General details. Tick your card payment options you want to accept.
- Also tick Show to public to allow the guest to select these payment types when booking online.
Please note:
The card options, Visa and MasterCard, are only available to you, when you use an online payment processor. Otherwise they will remain greyed-out.
These are the only two card options you need to tick for HolidayRentPayment.
The option Pay by Card is used when you wish to record payment taken via an external card terminal, outwith SuperControl.
It is NOT a card processing option itself!
You may also wish to be notified when a payment has been processed. This can be a payment you handled directly within a booking, a payment a guest made during the booking process or using a payment link.
Setting up this option will also inform you of any failed payments. This will allow you to look into the matter and contact the guest to request payment by other means.
- Go to Admin > General details > section System settings (about halfway down the page).
- Tick the option Send automatic receipt for HolidayRentPayment online card payments.
- Click Save.
For issues relating to HolidayRentPayment payments, please contact them directly.
After the website revamp from HRP customers can now open a ticket directly with them. Please use this website https://www.holidayrentpayment.eu/contact/support
There is also a Help Centre on their website. It can be found here:
https://holidayrentpayment.zendesk.com/hc/en-us