To add a custom field go to Properties > Booking and enquiry form fields.
Here you can set-up custom questions on your booking and/or enquiry form. You might, for example, want to ask the guest how they would like their rooms set-up: "How would you like your beds made up? Double, single, or z-bed."
In the Help notes box you can add information about the information you are requesting and these will appear beneath the question on the booking form.
For example:
Question: Do you require extra towels?
Help note: We provide two towels per adult and one per child, but when traveling with children you might require 1 or 2 extra towels.
From the drop-down menu, choose a relevant question type.
| Question type | Description |
|---|---|
| Text field |
Provides a small text box to type a few words. |
| Text area |
Provides a large text box for writing a longer sentence. |
| Tick box |
A tick box is provided. This is where they can select their answer choice. |
| Drop down | For drop down fields, separate each option using "|". |
| Text comment only |
This enables you to write a comment into your booking/enquiry form which does not solicit a response from the customer. |
5. You can make individual custom form fields compulsory by ticking the "Compulsory question" box. This means customers must answer your set question in order to progress with their booking.
6. Next, choose where you would like the custom question to be shown:
- booking form
- enquiry form
- both forms
- no forms (this is if you want to remove the question).
7. Tick "Show to customers" if you would like the custom question to appear on the booking and/or enquiry forms. If this box is unticked the field will not show on forms for your customers, instead it will show in the backend forms only for use by admins taking bookings.
8. Then click Save. You can preview the form to check that it appears correctly.
This will govern the order of your questions.
The most important questions should be at the top, to make sure the quest is filling them in.
If you want to make it mandatory for a question to be answered by the guest when they are booking using the online booking form, you can choose to do this, by ticking this box.
When this option is ticked, you have to answer the question, even if it is just a quick Admin booking you want to add.
You can select, where the question should be shown:
You can select, if you want to apply the question to all you properties or just a select few, but clicking this link.
The question is visible to the guest when booking.
If you are sending a booking summary to your owners, the question and answer will be showing in the booking summary sent.
This option will, when ticked, allow the question and answer to show in the booking summary for the guest.
You can select to the the question to show in the quest login as well.
By default, this is set to NO
The answer can either be added on the booking form or in the guest login. Or on either.
If you have your properties showing on several websites, or if you are listing specific properties on different webpages, you can select which SiteID (website) the question is used for.
Example:
The property is listing on www.Beautiful-Cottages-Cork.com. You want to ask, if the customer needs a savety briefing for the unsupervised beach.
Only the box for this website, www.Beautiful-Cottages-Cork.com, would need to be ticked.
You offer a freshly baked cake to each guest upon arrival. The gust can choose between different flavours. As all guests are offered this, all websites should be ticked.
Exception: Any URLs (websites) that are not yours, e.g. Holidu in the screenshot above, should be left alone and unticked.
If all options have been selected and ticked, click Save.
To preview your question on the booking form you can use this button:
