- Go to Agency > Edit owners. Click Edit to the right of the owner.
- Scroll down to the section Payment details > Commission settings and enter your commission percentage.
- If your commission changes over the year, select Commission rate varies seasonally. You will have the opportunity to change your commission rate seasonally via the property Price Planner.
- Enter the amount of VAT, if applicable.
- Enter your Minimum commission amount, if applicable.
- Enter an Overseas tax charge, if applicable.
- Set up the commission calculated on the deposit and/or balance.
If you calculate your whole commission on the balance, select this option.
Please note:
The owner also doesn't receive any separate payment from any deposit the guest pays. Both, deposit and balance payment, will be handle as one.
When you take a percentage of your commission, you need to select the option Percent of total amount due.
Enter the percentage and select the other options as per the screenshot below.
Example:
Booking total: £1000
Commission percentage: 15%, total of £150
Deposit: £250
Balance: £750
The full amount for the commission is £150. With 50% of commission taken from the deposit, £75 will be taken from the deposit and the remaining £75 from the balance.
If you are taking 15% commission from the amount paid as deposit and also 15% of the amount paid as the balance, you need to use the setting Percentage commission taken from customer's deposit.
Example:
Booking total: £1000
Commission percentage: 15%, total of £150
Deposit: £250
Balance: £750
You take a commission of £250. 15% commission is being calculated on these £250.
This means you are getting £37.50 commission on the deposit.
When the balance is received 15% commission are also calculated on this amount, resulting in a further £112.50.
You can set how much commission you calculate and retain from the deposit payment as well as how much the owner receives.
The screenshot below shows the setting for you to collect 100% of your commission from the amount paid as the deposit, while at the same time paying the owner 20% of the total amount due to them.
Example:
Booking total: £1000
Commission percentage: 15%, total of £150
Deposit: £250
Balance: £750
Owner receives: 20% of amount due to them
Agency receives: 100% of the commission due
You take a deposit of £250.
The full amount of £150 commission is allocated to be paid to the agency.
The owner will receive 20% of the deposit, which would be £50.
The remaining £50 will be paid to the owner with the balance payment.
deposit £250 - commission £150 - owner payment £50 = remaining £50
This options allows you to set up a fixed amount to pay the owner at time of the deposit payment.
All your commission is collected at time of the balance payment.
Example:
Booking total: £1000
Commission percentage: 15%, total of £150
Deposit: £250
Balance: £750
Owner receives: £100 of amount due to them
You take a deposit of £250.
The amount of £100 commission is paid to the owner.
The commission of £150 will be allocated when the balance payment is received.
In the section Commission on balance you have the options when to pay the commission and the owner.
Choose No owner payment or commission on balance, if you take all your commission at the time of deposit payment.
Pay owner before arrival date
Select how many days prior to arrival the owner and the commission should be paid.
Pay owner after arrival date
Select how many days after arrival the owner and the commission should be paid.
Pay owner after departure date
Select how many days after the departure the owner and the commission should be paid.
Pay owner after the date of booking
Select how many days after the date of the booking the owner and the commission should be paid.
1. Go to Agency > Edit owners. Click Edit against your selected owner.
2. Scroll down to the section Payment details and select your Fixed amount option (per day or per booking).
3. Enter VAT if applicable.
4. Enter your minimum commission amount. You can leave this field blank if it isn’t required.
5. Enter an Overseas tax charge if applicable.
6. Commission on deposit settings - Select what fixed amount you take at time of deposit. Any remaining amount will be added for commission on balance settings.
Please note:
If you select the option No commission taken, not only will no commission be allocated, but the owner will also not be paid.
The owner payment tab in the booking will show no payment.
When chosen this option:
No payments will be allocated within the booking:
- Go to Agency > Edit owners. Click Edit to the right of the owner.
- Scroll down to the section Payment details > Commission settings
- Select Percentage and enter -2 as the Commission percentage.
- Click Save at the bottom of the page.
The screenshot below shows how the commission would be allocate in the Owner payment tab of the booking.
- Go to Agency > Edit owners. Click Edit to the right of the owner.
- Scroll down to the section Payment details > Commission settings
- Select Percentage and enter -1 as the Commission percentage.
- Click Save at the bottom of the page.
The screenshot below shows how the commission would be allocate in the Owner payment tab of the booking.
Please note:
The changes made to the owner's commission settings CANNOT be reversed!
There is no undoing this.
The Support team is not able to reverse any changes made in error.
In the Default settings section you can either allocate the current commission settings to all new owners created in the future. Or you can update all already existing owners in the system.
Both options can be used independently from each other.
If your owners are all on the same commission model you can apply the chosen settings to all new owners you create in the future.
To do this, select the option Save as default commission settings.
When you save at the bottom of the page the system keeps a record of the current commission settings and applies them to all newly created owners.
If you want to apply the currently chosen settings from one owner to all existing owners, click the button Copy to all other owners.
This will update all existing owners and provide a list of the owner reference numbers.
