Help Centre

Recent updates

• How do I add/edit my terms and conditions?

  Article

  Updated on Aug 26, 2025

  Article also found in:

  • General Information /  Licence, logo, T&Cs & Database / Terms & Conditions

• Test your Booking Journey

  Article

  Updated on Aug 25, 2025

  Article also found in:

  • Getting Started / Onboarding /  Getting started - Agencies / Testing & Troubleshooting set-up
  • Getting Started / Onboarding /  Getting started / Testing your set up
  • Getting Started / Onboarding /  Getting started / HolidayRentPayment - Payment Processor

• How do I create a new listing on Booking.com?

  Article

  Updated on Aug 25, 2025

• Development Update

  Article

  Updated on Aug 22, 2025

• Amending owner statements to reflect external payments made outwith SuperControl

  Article

  Updated on Aug 22, 2025

  Article also found in:

  • Agency /  DAC7 / HMRC XML Report Submission

• XCover (Booking Protect)

  Article

  Updated on Aug 21, 2025

  Article also found in:

  • Getting Started / Onboarding /  Getting started - Agencies / Protection Products
  • Channels & (3rd party) Integration /  Integrations / Protection Products
  • Channels & (3rd party) Integration /  Integrations / XCover (Booking Protect)

• Customising the grid view

  Article

  Updated on Aug 18, 2025

• Manually processing the difference for a changed XCover premium

  Article

  Updated on Aug 18, 2025

• How to collect the difference in price for XCover when a booking was modified

  Article

  Updated on Aug 18, 2025

• How to change the settings of a scheduled email

  Article

  Updated on Aug 18, 2025