Help Centre

How do I send an ad hoc email with a payment link?

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If you need to send or re-send a letter from a booking, with a payment link included, please do the following. You must have a payment processor integrated into your SuperControl account in order to do this.

First, make sure you are in the correct booking and have the History & Correspondence tab selected.

1) Select the letter you want to send,
2) make sure that there is an email address in the booking and the 'Email' option is selected,
3) select to append or insert the booking summary,
4) click 'Generate'

In the pop-up that opens you can see that letter that has been created. When scrolling down you will see the link the guest can click to pay the remaining amount by card.
Click Send in the button left corner of the window.

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