1. First you need to navigate to the booking.
2. If you know the booking number, click on the Search button on the top right of the SuperControl pages and enter your booking number.
You can also go to Bookings > Grid view. Once you load your grid you can click on the booking to take you into the main area for that booking OR you can go to Bookings > Search bookings and use the filter options to find your booking.
3. Click Reinstate and then click Reinstate this booking.
4. Click OK. The booking will now be activated again and will block off availability on your calendars immediately.
Please note:
If you cancel a booking and choose to set all values to zero, the price information will not be added to the booking again upon it being re-instated.
To add the prices again manually, you can use the information within the booking summary email, which was sent to the guest when the booking was placed.
Go to History & Correspondence and click onto Online booking email autoresponse.
The email text will be opened in a new tab.
