The below video will explain how to navigate tot he different parts of a booking.
How to navigate your way around a booking (video only)
Updated on
Managing Bookings
Add a booking 6
Searching for a booking 3
Amending bookings 10
- How to find a booking
- How can I add additional dates/properties to a booking?
- How do I delete additional dates/properties from a booking?
- How to update prices and/or dates in an existing booking
- How do I add a reminder to a Booking?
- How can I add notes to a booking?
- How do I add/edit the clean status on a booking?
- I have multiple bookings for the same guest. If I update the name on one booking why does it change all other bookings?
- How to edit a booking extra in an existing booking
- How to navigate your way around a booking (video only)
Making a Payment in a Booking 7
- How can I take a payment in a booking with a credit/debit card?
- How to Record a Payment or Refund made by Bank Transfer, Cheque or through an External Card Machine?
- How do I send an ad hoc email with a payment link?
- Where can I see my outstanding payments?
- How can I take a payment in a booking?
- How to record a payment not made via a card
- How to enable custom payments
Cancelling a Booking 10
- How to cancel a booking
- How to cancel a booking containing multiple properties or multiple dates
- How to charge a cancellation fee
- How can I view cancelled bookings?
- Recording the Original booking value on cancelled bookings
- Which reports will show my revenue loss from cancelled bookings?
- How to re-instate a cancelled booking
- How to use an Option/Extra as a cancellation fee that you wish to split between Agency and Owner (AGENCY ONLY)
- How do I Cancel a booking and view previously Cancelled Bookings?
- Holding Money from Cancelled Bookings
Booking sources 6
- How do I create my booking sources?
- How do I allocate a booking source to an existing booking?
- How do I allocate a booking source when making an admin booking?
- How can I report on booking sources?
- How do I add my booking sources?(compiled information)
- How to set booking source fields to be compulsory for admin bookings/enquiries