1. Go to Bookings > Payments reminders.
On this page you have two sections Due payments and Recent bookings.
both can be used to check for monies due (Due Payment) and any deposits paid by guests during the booking process (Recent bookings).
Using the filter options you can easily keep track of bookings with upcoming due payments.
Please note:
Depending on the setup of your account you might not see all of the features discussed below.
The combination of filters and options is not standardised. Only options relevant to your account are being shown.
This allows you to look at a specific range of dates within which the payments will be due.
The bookings found will then be filter by the other option.
This option is a bit of a legacy feature.
In times gone by it was not unusual for a (real live) travel agents to enter bookings directly into SuperControl. Using this filter it was/is possible to search for bookings from these travel agents.
Nowadays any booking entered by an online travel agent (OTA) could be filtered for by using the automatically created agents for the channels you are connecting to.
In the example below, only bookings with the Booking.com commission agent are being listed, when payments are due within the next 3 days.
Please note:
The booking type might be coming up as Website and showing you own website, but that is automatically done by the system just like when looking for bookings under Bookings > Search bookings. Where the booking type is showing your website.
Depending on the channel integrations that have been set up, the options in the drop-down for affiliates will vary.
This filter provides the option to filter for bookings from specific channels only.
This options allows to exclude any affiliate bookings.
When the channel is collected the money from the guest and there is no option to mark the booking off as paid in SuperControl automatically, you might find a lot of channel bookings seemingly all due for payment, when in reality this has already been taken care of by the channel.
This option allows you to exclude affiliate / channel bookings and only get a list of Admin bookings and those received by your own website.
--- find out what a completed booking is; has nothing to do with provisionally or confirmed, paid or not paid, past or future booking ---
This basically does exactly what it says on the tin. It shows all bookings the need where the deposit is due within the selected range of days.
In the example below all booking with a due deposit in the next 7 days are listed.
Depending on you payment processor you will either see
Show only bookings with HolidayRentPayment repeat payments
or
Show only bookings with Opayo repeat payments
This options allows to checked for payments that are due in bookings where the deposit / or another (interim) payment has already been made, and the card details have been retained to allow a repeat for the amount due now.
Please note:
If you have cross-updating setup in your SuperControl account you will see the option
Show cross-updated and closed bookings
Otherwise it will only be called Show closed bookings.
This allows to include bookings, which have been set to Property closed.
Tip:
When quickly wanting to block off dates, you can close the property. This means only a minimum of information needs to be added to the booking.
2. After selecting all the required options and filters, click Filter.
This section is mainly aimed at informing you about any new bookings that have been received.
For these bookings the system also shows, if any payments have already been made, e.g. the deposit was paid during the booking process.
Can can check for new bookings up to 31 days ago.
The bookings found will then be filter by the other option.
This option is a bit of a legacy feature.
In times gone by it was not unusual for a (real live) travel agents to enter bookings directly into SuperControl. Using this filter it was/is possible to search for bookings from these travel agents.
Nowadays any booking entered by an online travel agent (OTA) could be filtered for by using the automatically created agents for the channels you are connecting to.
In the example below, only bookings with the Booking.com commission agent are being listed, when payments are due within the next 3 days.
Please note:
The booking type might be coming up as Website and showing you own website, but that is automatically done by the system just like when looking for bookings under Bookings > Search bookings. Where the booking type is showing your website.
Depending on the channel integrations that have been set up, the options in the drop-down for affiliates will vary.
This filter provides the option to filter for bookings from specific channels only.
This options allows to exclude any affiliate bookings.
When the channel is collected the money from the guest and there is no option to mark the booking off as paid in SuperControl automatically, you might find a lot of channel bookings seemingly all due for payment, when in reality this has already been taken care of by the channel.
This option allows you to exclude affiliate / channel bookings and only get a list of Admin bookings and those received by your own website.
Please note:
If you have cross-updating setup in your SuperControl account you will see the option
Show cross-updated and closed bookings
Otherwise it will only be called Show closed bookings.
This allows to include bookings, which have been set to Property closed.
Tip:
When quickly wanting to block off dates, you can close the property. This means only a minimum of information needs to be added to the booking.
For both sections there is a search box and a full screen option.
After filtering the bookings you can also search for specific guests using the search box.
It is possible to search by first or last name.
When you want to return to the complete list of bookings again, simply click to X to reset the search.
This feature allows to view the created list with all the filtered payments on a separate page.
At the bottom of the screen are several option to change the display.
This bottom closes the full screen view and returns to the home page of SuperControl.
b) This button reformats the rows so that all text is on one line.
c)
These three buttons allow to adjust the font size between small (left button), medium (middle button) and large ( right button)
This options allows you to increase the row height but a set amount.
It is a toggle between the default row height and a enlarged row height.
It is not possible to adjust the height.
This option can be used to increase the readability of the individual rows.
