If a client selects a payment method online that isn't a card payment (e.g. bank transfer, cheque etc.) The option chosen will filter through into the booking and show which method was selected in the Payment method drop down.
This helps you to know whether to e.g. check your bank account for a transfer or expect a cheque in the post.
Please note:
If a guest selects a card type then the type chosen will display in the booking's customer payment tab.
If the guest selected a card type, but the transaction fails, Select would be showing in the Payment method column. The booking will still show as an unpaid.
- First you need to navigate to the booking.
If you know the booking number, click on the Search button on the top right of the SuperControl pages and enter your booking number.
You can also go to Bookings > Grid view. Once you load your grid you can click on the booking to take you into the main area for that booking OR you can go to Bookings > Search bookings and use the filter options to find your booking.
- Once you’re in the booking, go to the Customer Payments tab.
- To mark a payment as paid, either tick the deposit or balance tick boxes (depending on what is due).
- Select a payment method from the drop-down.
- Click Save.
How to process a payment using HolidayRentPayment -> see this help centre article.
How to process a payment using Opayo (SagePay) -> see this help centre article.
How to process a payment using TrustPayment -> see this help centre article.
How to process a custom payment -> see this help centre article.